What are the check-in and check-out times at Gateway Hotel, Marco Polo?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
Gateway Hotel, Marco Polo – A Favorite for Families in Hong Kong
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Key details
About the Hotel
13 Canton Road, Harbour City, Hong Kong,
- Near Victoria Harbour
Great
8.7
8.9
4.3
4.1
4-star hotel inside Hong Kong's largest shopping complex, Harbour City
Location & Access
Gateway Hotel sits within
Rooms & Suites
The hotel offers 400 contemporary rooms, including
Dining
Dining options include the expansive
Business & Events
Gateway Hotel has well-equipped
Family & Services
The hotel provides board games, puzzles, and strollers for families with children. Housekeeping offers daily room cleaning and responds to requests for extra amenities such as pillows or trash bins. A
Highlights
Location: Inside Harbour City with 450+ shops and restaurants
Rooms: 400 contemporary rooms, 51 with daily refreshed mini-bar
Dining: Three on Canton buffet and Be on Canton alfresco garden
Club: Continental Club with butler service, breakfast & cocktails
Access: 5-minute walk to MTR, 35 minutes from airport
Family: Board games, strollers, connecting rooms available
“This place knows its strengths: position it perfectly within Harbour City, and access to transport. The Continental Club seems a worthwhile upgrade. I like the sound of signature drinks at the bar, a detail that reflects a considered approach to hospitality.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Superior Double or Twin Room2 persons27 sq. feet2 Single bedsAir conditioningCoffee machineroom details
- Wake Up to Superior Room Welcome Drinks Room Upgrade2 persons27 sq. feet2 Single bedsAir conditioningCoffee machineroom details
- Deluxe Twin Room2 persons27 sq. feet2 Single bedsAir conditioningCoffee machineroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Luggage storage
- Currency exchange
- Barber shop
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Baby pushchair
- Board games
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Gateway Hotel, Marco Polo, indulge in a delightful culinary journey featuring a diverse selection of international flavors and local specialties. From the vibrant all-you-can-eat feasts to specialty beverages, the dining experiences are designed for both families and discerning palates seeking warmth and authenticity.
Gateway Hotel, Marco Polo Location
13 Canton Road, Harbour City, Hong Kong,
Explore Hong Kong
Explore Tsim Sha Tsui
Hong Kong Museum of History
15 minutes' walk
Engaging exhibits on Hong Kong's diverse history and culture. Offers free admission on Wednesdays.
Avenue of Stars
12 minutes' walk
Stunning waterfront promenade featuring celebrity handprints and views of the Hong Kong skyline.
Victoria Harbour
10 minutes' walk
Iconic harbour with picturesque views and vibrant ferry cruises. A hub for photo opportunities.
Hong Kong Museum of Art
10 minutes' walk
A rich collection of Chinese art and contemporary works, perfect for art enthusiasts and casual visitors.
Kowloon Park
7 minutes' walk
Large urban park featuring gardens, a swimming pool, and a tranquil atmosphere ideal for relaxation.
Hong Kong Science Museum
8 minutes' walk
Interactive exhibits and hands-on activities making it a great stop for families and curious minds.
Tsim Sha Tsui Promenade
8 minutes' walk
A scenic walking path with stunning harbour views, perfect for a leisurely stroll or morning jog.
Sky 100 Hong Kong Observation Deck
6 minutes' drive
Thrilling 360-degree views from the 100th floor of the International Commerce Centre; exciting for all ages.
Three on Canton
1 minute' walk
Casual dining with a diverse menu including local Cantonese specialties. Family-friendly atmosphere.
Ippudo
2 minutes' walk
Renowned ramen chain offering rich broth and freshly made noodles; ideal for a quick and satisfying meal.
Duck Victoria
5 minutes' walk
Specializes in Peking duck, with a cozy setting and attentive service; perfect for couples.
Ruby Tuesday
1 minute' walk
American dining with a casual vibe; favorites include burgers and salad bar. Suitable for all diets.
Hong Kong Space Museum
8 minutes' walk
An engaging venue featuring a planetarium and space displays; popular with families and space enthusiasts.
Tsim Sha Tsui East Waterfront Podium Garden
18 minutes' walk
Lovely open space with recreational areas, perfect for family gatherings and evening walks.
Cultural Centre
10 minutes' walk
Host to concerts and theater productions; known for its vibrant arts scene and family-friendly events.
Havana Bar
12 minutes' walk
Vibrant atmosphere with live music and cocktails; a great spot for nightlife and socializing.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of HKD 261.80 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
949
Former name
marco polo gateway, hong kong
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Great location
Helpful staff
Seamless check-in
Cons
Connecting door
Guest reviewsbased on 847 reviews
Andrea from Italy
Family with children
premier double or twin room
3 nights in November 2025
|
Reviewed: February 13, 2026
5/10
stained carpet scuff marks
the location was acceptable for my plans.
The condition of the premier double or twin room was disappointing. the carpet seemed old and stained. I was hesitant to walk barefoot. i also noticed that the furniture had scuff marks and the drawers didn't close smoothly. It seemed like the room needed updating.
0 Helpful
Show more reviews
FAQs
About Gateway Hotel, Marco Polo
How far is Gateway Hotel, Marco Polo from the nearest MTR station?
The hotel is a 5-minute walk from MTR Tsim Sha Tsui.
What dining options are available at Gateway Hotel, Marco Polo?
The hotel features dining options such as Three on Canton and Be on Canton for an alfresco experience.
How many rooms does Gateway Hotel, Marco Polo have?
The hotel offers 400 contemporary rooms, including 51 suites.
Is breakfast available at Gateway Hotel, Marco Polo?
Breakfast is available for an additional charge of 261 HKD.
What fitness facilities are offered at Gateway Hotel, Marco Polo?
Guests can access a 24-hour gym and an outdoor pool at the nearby Marco Polo Hongkong Hotel.
How do guests at the Continental Club floors enjoy their stay at Gateway Hotel, Marco Polo?
Guests on the Continental Club floors receive personalized check-ins, daily breakfast, afternoon tea, evening cocktails, and butler service.
What is the distance from Gateway Hotel, Marco Polo to Hong Kong International Airport?
The hotel is approximately a 35-minute car ride from Hong Kong International Airport.
Are there any notable attractions near Gateway Hotel, Marco Polo?
Nearby attractions include the Hong Kong Palace Museum, West Kowloon Cultural District, and Kowloon Park.
What room amenities are available at Gateway Hotel, Marco Polo?
Room amenities include free Wi-Fi, flat-screen TVs, minibars, and air conditioning.
Is there a bar area at Gateway Hotel, Marco Polo?
Yes, the hotel features a bar/lounge area for guests to relax and socialize.
What types of payment does Gateway Hotel, Marco Polo accept?
The hotel accepts American Express, Visa, Diners Club, JCB, UnionPay debit card, UnionPay credit card, and MasterCard.
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